Smart Government

Challenges

Information Asymmetry:

Public lacks knowledge of processes/required materials, leading to multiple trips/queues.

Peak Hour Congestion:

Long wait times during peak hours, poor experience.

Difficult Complex Queries:

Staff struggle to answer policy-detailed questions quickly/accurately.

Low Service Efficiency:

Staff efficiency drops under high inquiry volume.

Solution

Leveraging AI recognition, iBen's solution enables active greeting and real-time sync with government knowledge base, quickly answering public queries, improving service efficiency, enhancing satisfaction, and creating a new intelligent service experience.

Creating Exclusive Service Solutions
Effectively Resolves Public Service Requests
Calmly Handling Reception Challenges
Improving Service Quality & Efficiency

iBen Intelligent Service Robots

iBen-A02
iBen-A03
iBen-B01
Humanoid Service Robot (iBen-One)

Core Advantages

Efficient Consultation:

Quick response to public needs, greatly improves hall efficiency.

Frees Up Manpower:

Reduces staff workload, optimizes human resource allocation.

Accurate Answers:

Syncs with government knowledge base, accurately answers various public queries.

Enhances Image:

Improves government image, promotes intelligent service upgrade.

Client Case

iBen-A02 at Beijing Sub-Administrative Center Government Service Center

Leveraging a vast government knowledge base and AI models, the robot provides intelligent consultation and guidance at the government service center, answering various user queries encountered during business processes, offering new ideas and paths for modern government development.