Smart Hospital

Challenges

Limited Human Resources:

Inefficient reception due to staff shortages relative to growing patient numbers.

High Professional Knowledge Requirement:

Receptionists need extensive medical knowledge and communication skills; training is difficult/costly.

Emotional Management Challenge:

Managing emotions becomes a major challenge when dealing with anxious and impatient patients and their families.

Low Informatization Level:

Outdated reception systems fail to sync latest hospital info to staff.

Solution

Relying on AI voice interaction and SLAM navigation, combined with deep medical industry insight, iBen designs customized service solutions for healthcare, promptly solving various problems patients encounter during visits.

Leveraging AI Voice Interaction
Combined with Medical Industry Insight
Designing Customized Service Solutions
Prompt Problem Solving

iBen Intelligent Service Robots

iBen-A02
iBen-A03
iBen-B01
Humanoid Service Robot (iBen-One)

Core Advantages

Active Greeting:

Upon detecting people approaching, it instantly activates and proactively inquires about the patient's needs.

Smart Guidance:

Relies on self-developed SLAM tech to quickly, accurately guide patients to target departments.

Smart Triage:

Preliminary patient condition assessment, providing diagnostic reference for doctors.

Frees Up Manpower:

Automated guidance reduces labor cost, allowing better allocation to core medical tasks.

Client Case

iBen-A02 at Beijing Hospital of Integrated Traditional Chinese and Western Medicine

iBen-A02 is stationed at Beijing Hospital of Integrated Traditional Chinese and Western Medicine. Through an innovative smart guidance service model, it gradually transforms patient medical procedures and experiences, bringing a more comprehensive new medical service experience to patients.